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Workflows / Customer Support / Helpdesk & tickets
$10SimpleAOC-CS-024

Sync Zendesk tickets to Slack threads

Starts from a webhook call and works with Slack, Zendesk.

Main steps

  • Get ticket
  • Update ticket
  • On new Zendesk ticket
  • Create thread
  • Create reply on existing thread
  • Configure

What you get

  • workflow.json – import into n8n (8 steps, starts from a webhook call)
  • README setup guide and an in-workflow setup note

You need

  • n8n (Cloud or self-hosted)
  • Slack account
  • Zendesk account