Workflows / Customer Support / AI support chatbots
HR and IT helpdesk chatbot with voice notes (Telegram)
Starts when something happens in a connected app and works with OpenAI, Telegram, PGVector. Uses AI.
Main steps
- Create HR Policies
- Recursive Character Text Splitter
- Telegram Trigger
- Verify Message Type
- Unsupported Message Type
- Postgres Chat Memory
What you get
workflow.json– import into n8n (21 steps, starts from an event in a connected app)- README setup guide and an in-workflow setup note
You need
- n8n (Cloud or self-hosted)
- OpenAI account
- Telegram account
- PGVector account